A key blocker to broader investment in AI solutions beyond generic tools like ChatGPT, Google Gemini, or Microsoft Copilot is security concerns. Many leaders are worried about cybersecurity (
55%), regulatory compliance (
36%), and personal privacy (
28%) when it comes to AI.
When building a single intelligent system, it's vital to choose secure, reputable vendors with a proven enterprise security track record. Solutions purpose-built for AI-enabled sales, particularly for enterprise businesses, should have robust protections to mitigate any critical procurement criteria.